The main task of the Lead Generator is to get the visitor's contacts in case if the operator can not contact the customer right now. The service is an additional channel of communication between site visitors and managers of the company, increasing the number of incoming flow of applications.
Using the service you can increase the conversion of the purchase funnel and increase the chance of buying a product or service in your store, thanks to the ability to accept orders outside of working hours. You can use pop-up scripts to attract customers when the operators are offline.
|1||Submit of applications from customers outside of working hours using a special, pop-up custom form for further processing.|
|2||The generation of pop-up messages offering customers to contact the operator or leave contacts if all operators are offline.|
|3||Automatic pop-up offers to place an application to customers who meet the criteria of “interested visitor” on the site.|
After the service is activated in your personal account, the Widget script that you want to add on the web-site will be sent to the specified e-mail. After you add the code, you shall configure the offer, form, and behavior of the Lead Generator for the entire website or its individual pages in the Contact center. After making these changes, the visitors of the web-site according to the script will be offered a form for contacts. The collected leads are available in the Contact center in reports and e-mail.